Forms of Payment:
WE ACCEPT CREDIT CARDS , POSTAL MONEY ORDERS, WESTERN UNION, MONEY GRAM
Please contact Tiny Paws and Claws when purchasing with a credit card or if you need our
mailing address .
Due to all items being made by order, all orders will be processed and shipped within 4 to 7
business days of order received. We can process and ship orders sooner for an additional fee.
Please contact us with express orders. The following options are available for shipping within
the United States :
*USPS : Ground & Air
* UPS Ground * UPS 2nd Day Air *UPS 3day Select *Next Day Air
Please note that orders placed on a late Friday, Saturday or Sunday,
may not be shipped till Monday.
Tiny Paws and Claws will not be held responsible for pets eating or chewing on trims or
decorations from accessories or garments. If your pet has a tendency to chew, we
suggest that you remove any extraneous pieces. This is your responsibility.
If you receive an item that is defective or damaged, you must contact us within 48 hours
of delivery and we will be happy to correct the problem.
If you purchase any garments that are custom made, we DO NOT accept any
returns. All other garments or accessories that do not apply to the above statement
may be returned for exchange or store credit within 48 hours of arrival.
(we will track your orders arrival date). The items must be unused and in the same
packaging and condition it was when shipped. We do not refund shipping/insurance and
handling fees. If you would like to make an exchange, please contact Tiny Paws and Claws
for mailing address .
Tiny Paws and Claws designer/supplier has the right to make changes with designs when
fabrics and accessories are no longer available or limited. Our supplier always tries to re-order
fabrics and accessories as similar to our original designs advertised. Tiny Paws and Claws has
the right to make price adjustments on our products at any time.
If You Choose To Obtain A Credit - Once you have returned an item and our policies
have been obeyed, a credit voucher will be emailed to you at the email address you
have provided in your customer account. This credit voucher will be good for three
months from the date the credit is issued to you. Your credit voucher email will include a
redemption code so your customer account is credited the amount you are owed.
Please remember that original shipping/insurance and handling fees are not refundable
and will not be included in your credit. No Returns or Exchanges on store credits, all
Sales are final. Should you not use your credit voucher within 3 months, it will be
You may contact us with any questions at
CONTACT SHANNON 832-892-2366